Privacy Policy
Third Parties
We do not rent, sell, or exchange your names, personal information, or email address to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, and to deliver packages. These third parties are not authorized to use your information for any reason other than to fulfill our service.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, or court orders.
Children’s online policy
Heartway USA is committed to the preservation of online privacy for all of its website visitors, including children. Heartway USA is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using Heartway USA.
Other information we collect
Occasionally we conduct surveys and contests on Heartway USA. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information such as gender, age and previous shopping experience with Heartway USA. All of this information will be conducted securely and not sold to third parties.
Cookies and other computer information
When you visit Heartway USA, small text files known as "cookies" will be stored on your computer’s hard drive. A cookie allows us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and information about your first and last visits, number of visits, shopping cart contents, Express, and affiliate referrers. You may set your web browser to notify you when you receive a cookie and you may also erase cookies from your browser after your shopping session. If you delete our cookies, you limit our ability to personalize Heartway USA for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.
We also may collect certain technical information from your computer when you visit Heartway USA. This technical information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any. Except in the case of IP addresses, this technical information cannot be used to identify you personally. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify abuse, fraud, or illegal use to our website or other unauthorized activities.
Do we link to other websites?
Heartway USA sometimes provides links to other companies’ websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site’s privacy policy. We encourage you to read that website’s policies before submitting any information if you have concerns about how information may be collected or used.
Changes to the Heartway USA Privacy Policy
This Privacy Policy was posted on Heartway USA on November 30, 2011. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change through email and on Heartway USA